Why Your Business Needs a Digital Loyalty Program
In today’s competitive market, customer retention is more valuable than customer acquisition. Studies show that increasing customer retention by just 5% can boost profits by 25% to 95%. A well-designed loyalty program isn’t just a nice-to-have—it’s a strategic investment that drives repeat business, increases customer lifetime value, and builds lasting relationships with your audience.
But with dozens of loyalty platforms available, how do you choose the right one? More importantly, how do you find a solution that delivers powerful features without breaking the bank?
The Real Cost of Loyalty Programs: What Most Platforms Won’t Tell You
Many loyalty program providers advertise attractive base prices, but the reality is often much different. Hidden fees, per-message charges, location-based pricing, and feature restrictions can quickly turn an affordable solution into a budget-breaker.
Let’s break down what you’re really paying for with popular loyalty platforms and compare them to see which offers the best value.
Square Loyalty: Simple but Expensive
Square Loyalty is a popular choice for businesses already using Square’s point-of-sale system. It offers a straightforward, spend-based rewards program that integrates directly with Square POS.
Pricing: $45-$60+ per month per location, plus additional SMS/email marketing costs
Key Features:
- Phone number enrollment at checkout
- Basic points tracking and redemption
- Integration with Square Dashboard
- Text message and email communications (additional cost)
The Catch: While Square Loyalty seems convenient for existing Square users, the per-location pricing model becomes expensive fast. A business with three locations could pay $135-$180+ monthly just for basic loyalty features. Add SMS marketing costs, and you’re looking at $200+ per month.
Limitations:
- Manual customer segmentation
- Limited analytics beyond basic points tracking
- No built-in referral program
- Extra charges for communication
Loopy Loyalty: Feature-Rich but Pricey
Loopy Loyalty focuses on digital stamp cards using Apple Wallet and Google Wallet technology. It’s known for its branded pass experience and push notification capabilities.
Pricing: Typically starts at $20-$30 per month for small businesses, scaling up to $100+ for growing businesses
Key Features:
- Digital wallet passes (Apple & Google Wallet)
- Push notifications to customer devices
- Customizable stamp card designs
- Basic analytics and reporting
- Multiple card designs
The Reality: While Loopy Loyalty offers solid features, the pricing structure often limits smaller businesses. As you grow and need more locations or additional features, costs escalate quickly. Many users report that the platform can feel restrictive when trying to scale beyond basic stamp cards.
The Hidden Costs Nobody Talks About
Most loyalty platforms have additional expenses that aren’t immediately obvious:
- SMS Fees: Many platforms charge per text message, which can add $50-$200+ monthly
- Email Marketing: Some require separate email marketing subscriptions
- Per-Location Charges: Each additional location can cost $30-$100+ extra monthly
- User Limits: Restrictions on how many customers can join your program
- Setup Fees: One-time charges of $100-$500 for onboarding
- Integration Costs: Connecting to your POS or other tools may require premium plans
Introducing Khetta Loyalty: Enterprise Features at Small Business Prices
Khetta Loyalty Program offers a refreshingly different approach: transparent pricing with unlimited users, unlimited push notifications, and no hidden fees.
Start Plan: Perfect for New Businesses
$13/month (BD5) or $132/year (BD 50)
What’s included:
- 1 loyalty card design
- 1 business location
- Unlimited digital card users
- Unlimited push notifications
- Complete customer database
- Analytics dashboard
- No SMS fees
- No per-user charges
Best for: Single-location cafes, salons, retail shops, or service providers just starting with loyalty programs.
Grow Plan: Ideal for Expanding Businesses
$26/month (BD 10) or $264/year (BD 100)
What’s included:
- 3 loyalty card designs
- 3 business locations
- 10 additional manager accounts
- Unlimited digital card users
- Unlimited push notifications
- Advanced analytics
- Multi-location management
- Campaign automation
Best for: Growing chains, franchises, or businesses with multiple locations who need centralized management.
Business Plan: Built for Scale
$53/month (BD 20) or $528/year (BD 200)
What’s included:
- 10 loyalty card designs
- 10 business locations
- 50 additional manager accounts
- Unlimited digital card users
- Unlimited push notifications
- Full analytics suite
- Priority support
- Advanced automation
- Custom integrations
Best for: Established businesses, restaurant chains, multi-location retail operations, or enterprises requiring extensive management capabilities.
Real Cost Comparison: Khetta vs. Competitors
Let’s look at actual costs for a business with 3 locations over one year:
Square Loyalty:
- Base cost: $60/month × 3 locations = $180/month
- SMS marketing: ~$100/month
- Annual total: $3,360+
Loopy Loyalty:
- Estimated cost for 3 locations: $100-150/month
- Annual total: $1,200-$1,800
Khetta Loyalty (Grow Plan):
- Monthly cost: $26/month
- Annual total: $264 (or $132 if paid annually with 50% savings)
Your Savings: $936-$3,096 per year compared to competitors!
What Makes Khetta Different?
1. Unlimited Everything
Unlike competitors who charge per user or per message, Khetta includes unlimited digital card users and unlimited push notifications in every plan. Send daily promotions, birthday rewards, or special offers without worrying about extra costs.
2. True Multi-Location Management
The Grow and Business plans include multiple locations in a single subscription—no per-location fees. Manage all your branches from one dashboard with consistent branding and centralized reporting.
3. Digital Wallet Integration
Customers save your loyalty card directly to Apple Wallet or Google Wallet with a simple QR code scan. No app downloads, no complicated registration—just instant enrollment and always-accessible rewards.
4. Data-Driven Insights
Track customer behavior, visit frequency, reward redemption rates, and campaign performance. Understand what drives repeat visits and optimize your loyalty strategy based on real data.
5. Seamless Integration
Works with your existing systems—no need to replace your POS or completely overhaul your operations. Khetta integrates smoothly into your current workflow.
6. Marketing Support & Continuous Improvement
Beyond just software, Khetta provides marketing guidance and regular platform updates to ensure your loyalty program stays competitive and effective.
Real-World Scenarios: Who Benefits Most?
Coffee Shop Owner (1 location)
Challenge: Wants to encourage repeat visits and compete with chain coffee shops
Solution: Start Plan ($13/month)
- Create a “Buy 9, Get 1 Free” digital stamp card
- Send push notifications for happy hour specials
- Track busiest hours and most popular items
- ROI: Just 2-3 additional regular customers per month pays for the entire program
Restaurant Chain (3 locations)
Challenge: Needs unified loyalty across all locations with centralized management
Solution: Grow Plan ($26/month)
- Consistent loyalty experience across all locations
- Manager accounts for each location plus head office oversight
- Location-specific promotions when needed
- ROI: Saves $1,000+ annually compared to per-location pricing models
Retail Business (10 stores)
Challenge: Large customer base, complex operations, multiple product lines
Solution: Business Plan ($53/month)
- Different loyalty cards for different product categories
- 50 manager accounts for comprehensive team access
- Advanced analytics for inventory and marketing decisions
- ROI: Enterprise-level features at a fraction of typical enterprise software costs
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How to Get Started with Your Loyalty Program
Launching a successful loyalty program doesn’t have to be complicated. Here’s how to get started:
Phase 1: Program Design
Define your rewards structure, choose your incentives, and design your card appearance to match your brand identity.
Phase 2: System Setup
Configure your loyalty rules, set up manager accounts, and integrate with your existing systems (if needed).
Phase 3: Launch & Promotion
Train your staff, create enrollment materials (QR codes, signage), and announce your program to customers.
Phase 4: Monitor & Optimize
Track enrollment rates, redemption patterns, and customer engagement. Adjust your strategy based on real performance data.
The Bottom Line: Value, Not Just Price
When choosing a loyalty program, the cheapest option isn’t always the best value—but neither is the most expensive. You need a solution that:
- Scales with your business without exponential cost increases
- Includes all essential features without nickel-and-diming you
- Provides unlimited usage so you can engage customers freely
- Offers real insights to improve your marketing strategy
- Integrates easily with your current operations
Khetta Loyalty delivers all of this at a price point that makes sense for businesses of all sizes. Whether you’re a single-location startup or a growing enterprise, you get professional-grade loyalty features without the enterprise-grade price tag.
Special Offer: Try Khetta Risk-Free
Not sure if Khetta is right for your business? We’re confident you’ll love the platform, which is why we offer a 14-day free trial with full access to all features.
No credit card required. No obligations. Just experience the platform and see how easy it is to build customer loyalty.
Start Your Free 14-Day Trial Now →
See for yourself why businesses are switching to Khetta for their loyalty programs. Test the features, engage your customers, and watch your repeat business grow—all without spending a penny for the first two weeks.
Frequently Asked Questions
Q: Do my customers need to download an app? A: No! Khetta uses digital wallet technology (Apple Wallet and Google Wallet) that’s already on customers’ phones. They simply scan a QR code to join.
Q: Are there really unlimited push notifications? A: Yes! Send as many push notifications as you want, whenever you want. There are no per-message fees or monthly limits.
Q: What if I need more than 10 locations? A: Contact us for custom enterprise pricing. We can accommodate businesses of any size with tailored solutions.
Q: Can I change plans later? A: Yes, you can upgrade or downgrade your plan at any time based on your business needs.
Q: Is there a setup fee? A: No setup fees, no hidden charges. What you see is what you pay.
Ready to Build Lasting Customer Relationships?
Stop losing customers to competitors and start building a loyal community that keeps coming back. With Khetta Loyalty, you get everything you need to create, launch, and manage a successful loyalty program—at a price that actually makes sense.
Start Your Free 14-Day Trial →
Transform one-time buyers into lifelong customers. Try Khetta today.
