A chatbot is an automated conversational system that interacts with your customers across messaging platforms like WhatsApp, Facebook Messenger, Instagram, and your website, without any human involvement. It handles inquiries, captures leads, books appointments, processes requests, and supports customers 24 hours a day, 7 days a week. Businesses using chatbots typically see up to 95% faster response times and significantly higher customer satisfaction.

We build two types. The first is a Basic Chatbot, which follows structured conversation flows and is ideal for automating FAQs, capturing leads, and handling predictable customer interactions. The second is an Advanced AI Chatbot, which uses artificial intelligence and natural language processing to understand context and intent, handle complex queries, personalize responses, and improve over time. The right choice depends on the complexity of your customer interactions and business goals.

A rule based chatbot follows predefined decision trees and works best for straightforward, predictable conversations where the questions and answers are known in advance. An AI powered chatbot understands natural language, meaning customers can type in their own words and the bot will still interpret their intent correctly. AI chatbots can handle nuance, handle unexpected questions, and provide a much more natural conversational experience.

Your chatbot can be deployed across all major messaging channels including WhatsApp Business, Facebook Messenger, Instagram Direct, Telegram, Slack, Discord, WeChat, and as a widget on your website and more. A single chatbot can run across all these platforms simultaneously, ensuring a consistent customer experience wherever your audience prefers to engage.

The Basic Chatbot is a one-time fee of BD 750 and includes multi-channel deployment, custom conversation flows, automated FAQ responses, lead capture forms, basic analytics, and ongoing monthly support. The Advanced AI Chatbot is custom-priced based on your requirements and includes everything in the Basic package plus AI-powered natural language processing, advanced branching logic, CRM integrations, personalized user experiences, advanced analytics, and priority support.

Yes, there are optional renewal components depending on how you want to manage the platform. First, there is the chatbot platform subscription, which is a third-party cost you can pay directly yourself, or you can have us manage it on your behalf as part of a monthly management fee. Second, if your chatbot requires automation workflows and you do not have your own automation platform, we can handle that from our side and include it in your monthly costs. Third, if your Advanced AI Chatbot uses AI responses and you prefer not to manage your own AI token account, we provide an estimated monthly token allocation based on your usage, with any excess usage billed additionally. All of these components are discussed and agreed upon transparently before your project begins.

A Basic Chatbot is typically ready in 3 to 4 weeks. An Advanced AI Chatbot with multiple integrations usually takes 6 to 8 weeks. Enterprise-level projects with deep custom logic may take 8 to 12 weeks. We provide a clear timeline at the start of every project so you always know what to expect and when your chatbot will be live.

The use cases are broad across every industry. For e-commerce, chatbots can guide customers through purchases, track orders, and recover abandoned carts. For restaurants, they handle menu browsing, table reservations, and delivery orders. For HR teams, they screen candidates and schedule interviews. For healthcare, they book appointments and handle patient queries. For real estate, they qualify leads and schedule property viewings. For customer support in any industry, they resolve common issues instantly and escalate complex cases to a human agent when needed.

Yes. We integrate chatbots with CRMs like HubSpot, Salesforce, and Zoho, e-commerce platforms like Shopify and WooCommerce, payment gateways, Google Calendar and Calendly for bookings, helpdesk tools like Zendesk, and virtually any other system that has an API or webhook capability. This means your chatbot does not operate in isolation but becomes a connected part of your entire business workflow.

Yes, lead generation and qualification is one of the most popular use cases. The chatbot engages visitors, asks smart qualifying questions, captures their contact information, and passes qualified leads directly into your CRM or notifies your sales team in real time. This means you capture leads around the clock even when your team is offline, with zero manual effort.

We build intelligent escalation flows into every chatbot. When a customer asks something outside the chatbot's scope, or when frustration is detected, the bot seamlessly transfers the conversation to a human agent along with the full conversation history and context. You stay in full control of when and how escalations happen, so no customer ever feels abandoned or stuck.

Our AI powered chatbots support over 50 languages including Arabic, English, French, Spanish, German, Chinese, Hindi, and many more. This is particularly valuable for businesses operating in multilingual markets or serving international customers. Language support is configured during the build phase based on your audience.

Yes. Every chatbot includes analytics and reporting, covering conversation volumes, common questions, drop-off points, lead capture rates, and resolution rates. The Advanced AI package includes deeper AI-driven insights that help you continuously optimize your chatbot performance based on real customer behavior data.

After deployment you receive full documentation, a team training session, and ongoing support. We monitor performance, analyze conversation data, and provide optimization recommendations. For continued maintenance, updates, and improvements, you can either manage the chatbot yourself using your training or speak to us about an ongoing support package.

You can contact us directly from the page to discuss your requirements, or book a free consultation to walk through your business needs and identify the best chatbot solution for your goals. Our team will recommend the right chatbot type, platform setup, and integrations, with a clear quote and timeline before any commitment is made.